IN-HOUSE IMPLEMENTATION · INDIA

A clearer lead journey
across an organisation.

In-house CRM, WhatsApp, sales workflows, and reporting for an education organisation with 45+ branches.

PROJECTChate Group of Education
FOCUSCRM · WhatsApp · Sales workflows · Reporting
BYJuneeth Panjri
DEEP REACH / WORKSPACEILLUSTRATIVE DEMO
YOUR SALES WORKSPACE

Every lead. A next step.

JP
↗
New service inquiryWebsite → connected CRM
Captured
Lead ownerReady for assignment
Next stepReview service needs
WHAT HAPPENS HERE

Contact details, the inquiry source, and service needs arrive in one record. The conversation starts with context.

People + process + connected tools01 / 04
01 / CONTEXT

Context

An education organisation with 45+ branches. Lead details and follow-up activity were spread across sheets, making ownership and the next action difficult to see.

02 / MY CONTRIBUTION

My contribution

Built CRM, WhatsApp, sales workflows, and reporting systems in-house. The work connected lead records with daily sales activity and a clearer follow-up process.

03 / WHAT CHANGED

What changed

A central workspace brought lead handling and conversation context together. The portfolio describes IVR calling, call records against leads, and visibility into daily touches and pending follow-ups.

04 / WHAT THIS DEMONSTRATES

What this demonstrates

Experience connecting marketing and operations at an organisation with multiple branches. The branch count describes the organisation; it is not a count of separate client projects.

LET’S CONNECT THE DOTS

A better next step
starts with a conversation.

A funnel to improve, a workflow to connect, or a product to build.
Let’s figure out what would actually move things forward.

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