Context
An education organisation with 45+ branches. Lead details and follow-up activity were spread across sheets, making ownership and the next action difficult to see.
IN-HOUSE IMPLEMENTATION · INDIA
In-house CRM, WhatsApp, sales workflows, and reporting for an education organisation with 45+ branches.
An education organisation with 45+ branches. Lead details and follow-up activity were spread across sheets, making ownership and the next action difficult to see.
Built CRM, WhatsApp, sales workflows, and reporting systems in-house. The work connected lead records with daily sales activity and a clearer follow-up process.
A central workspace brought lead handling and conversation context together. The portfolio describes IVR calling, call records against leads, and visibility into daily touches and pending follow-ups.
Experience connecting marketing and operations at an organisation with multiple branches. The branch count describes the organisation; it is not a count of separate client projects.
LET’S CONNECT THE DOTS
A funnel to improve, a workflow to connect, or a product to build.
Let’s figure out what would actually move things forward.